Bush's first major piece of advice is to believe in something larger than yourself. She shares how she chose literacy as her cause because she believed that if more people could read, write, and comprehend, society would be closer to solving its deepest problems. She then quotes Mother Teresa — who said this line in the context of her work in Calcutta's "City of Joy" — to reinforce that grand causes are built from small, consistent acts of love and care. She pairs it with a quote from her son, President George W. Bush, urging citizens not spectators, to underscore that service starts with showing up in your own community.