Howard Schultz, the chairman and former CEO of Starbucks, delivered the commencement address at Arizona State University in May 2017. Schultz's own life story — growing up in public housing in Brooklyn, watching his father lose job after job without health insurance or dignity — gave him a unique perspective on success and its obligations. This quote captured the philosophy that had driven Starbucks' famously employee-centric culture. Schultz had built a company that offered health insurance and stock options to part-time workers at a time when no other fast-food or retail chain did. He believed success was not a destination but a daily practice, and that the moment you started feeling entitled to it was the moment you began to lose it. The 'lens of humility' was his guard against the complacency that had destroyed so many companies and careers.